Welcome to Silicon Overdrive!

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Welcome to Silicon Overdrive!

What Are IT Managed Services And How Can It Benefit Your Business?

Overview

In recent years, IT Managed Services have become increasingly popular as it allows organizations to outsource IT tasks to a third party as a contract or subscription-based service.

In-house teams can use these services to lighten their workload, supplement teams that cannot meet IT demand, or replace internal resources. Having a Managed Service Provider (MSP) available for support provides a smooth workflow, as the service is available 24 hours per day, seven days per week, and 365 days per year.

By outsourcing an IT Managed Service provider, a customer can benefit from predictable pricing, specialised knowledge or expertise that may not otherwise be available, and the ability to focus on core business concerns rather than IT management chores.
Don’t know if this is the right solution for your business? Take the time to explore these IT Managed Services benefits.

1. Control IT Costs

Outsourcing converts fixed IT costs into variable costs and allows you to budget effectively.

2. Reduce Risk

Outsourcing providers manage most of the everyday risks for you and have specific industry knowledge, especially in security and compliance.

3. Stay Focused on Your Core Business

With outsourcing, your business can keep its focus on its core business rather than getting distracted by complex IT decisions.

4. Quickly Implement New Technology

An outsourced IT team will have the resources to start new projects right away. Handling the same project in-house might involve weeks to hire and train the right people.

5. Compliance and Security

By outsourcing a qualified Manages Services company, you can rest assured that you’re minimizing the risks associated with maintaining client data, credit card numbers, and more.

Our IT Managed Services

Advisory and Consulting

Our teams of certified consultants and engineers will assess your needs and provide expertise and optimised solutions to meet your business requirements.

IT Audit and Assessments

Our technical assessments help make the best decision for your business. Our team will evaluate your current environment — mail, storage, network, backup, disaster recovery, security and communication infrastructures for opportunities for improvement, standardisation, cost optimisation and alignment with best practices and security standards.

Managed IT Services and Support

We offer flexible support options and comprehensive services from network cabling to security and compliance services. As a provider of fully Managed IT Services we centrally manage your IT for you. To deliver exceptional service to our customers more efficiently our Help Desk and Service Desk teams are ITIL certified, and we utilise advanced IT Service Management (ITSM) PSA systems for Ticket, SLA, Help Desk and Service Desk management.

Cloud Migration

Our Cloud migration services help you transition from your existing environment to Microsoft Office 365, Azure and AWS. All migrations are optimised and conducted by certified engineers applying security and stringent implementation guidelines based on best practices. Further services include evaluation, management and administration of your cloud environments.

Security and Compliance

We offer customers comprehensive advisory, audit, security and compliance services with significant experience in assisting customers to secure their infrastructures and achieve and maintain compliance including POPI, GDPR, ISO 27001 and PCI.

Cost Saving and Optimisation

As a Managed Service Provider, certified partner and authorised reseller of leading IT solutions, products and platforms we offer our customers comprehensive support and procurement savings. We continually analyse your spend, optimise your infrastructures and implement controls to deliver cost-saving.

Deployment and Migration

All solutions are optimised to your needs, aligned with your budget, IT strategy and business requirements and implemented by certified engineers, applying best practices fully compliant with industry standards and corporate policies to deliver cost, performance and stability benefits, and security safeguards.

Productivity Enhancements

We help businesses and users maximise the full potential of products and platforms through our specialist productivity advisory services as well as training.

Need Help Handling Your IT?

We provide comprehensive IT Managed Services, support and solutions with extensive expertise in traditional on-premise IT support and deployments, cloud solutions, security and compliance.

Contact us to get started.

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